Last
updated: June 14, 2025
Privacy Policy
This Privacy Policy describes
Our policies and procedures on the collection, use and disclosure of Your
information when You use the Service and tells You about Your privacy rights
and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the
Service, You agree to the collection and use of
information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to
as either "the Company", "We", "Us" or
"Our" in this Agreement) refers to Shanrock LLC, Clermont, Florida
34711.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Florida, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Pipelign IQ, accessible from https://www.pipeligniq.com You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
We use AI-powered tools to enhance your experience, automate support, and personalize services. While these features are designed for convenience and efficiency, AI-generated responses may not always be accurate or appropriate. You should not rely solely on AI content for critical decisions, and you may request human assistance at any time. All AI interactions are subject to our privacy and data use policies.
When you interact with certain features of our platform, you may be communicating with an AI system rather than a human. We strive to clearly indicate when an interaction is AI-generated.
We use artificial intelligence (AI) technology to enhance your experience, automate tasks, generate content, and assist with customer interactions. These tools may include AI chatbots, voice assistants, predictive automations, and data-driven insights.
Information provided by AI features is for general informational purposes only and should not be considered legal, financial, medical, or other professional advice. Always consult a qualified expert before making decisions based on AI-generated content.
AI-generated responses may be inaccurate, outdated, or contextually incorrect. We do not guarantee the accuracy or appropriateness of AI content and recommend verifying important information independently.
Unless otherwise stated, content generated by our AI tools remains the property of PipelignIQ. Users may use this content for personal or internal business purposes but may not sell, license, or misrepresent it without written permission.
We may collect and analyze interactions with our AI features to improve performance and user experience. However, we do not use personal data to train proprietary AI models, and all usage is subject to our Privacy Policy.
You agree not to misuse AI features, attempt to bypass system safeguards, or use AI tools for unlawful, harmful, or misleading purposes.
To the extent permitted by law, we disclaim all liability for decisions made or actions taken based on AI-generated content, including errors, omissions, or unintended outputs.
Some interactions on our website or via messaging may be powered by automated software (“bots”) or artificial intelligence. When applicable, we will clearly disclose that you are communicating with a bot and not a human representative. These bots are designed to assist with support, scheduling, or general inquiries. You are always welcome to request human assistance at any point during the interaction.
Some features of our platform may be powered by artificial intelligence (AI), including chatbots, voice assistants, or automated support tools. These AI agents are designed to provide efficient, helpful responses and streamline your experience.
If at any time you prefer to interact with a human, you may request to be transferred to a live representative. We will make reasonable efforts to accommodate your request promptly, either within the AI interface or through a designated contact channel. You can always reach our support team directly at [email protected].
We collect a variety of information to operate and improve our services, provide support, and enhance your experience. The types of data we may collect include:
Information you voluntarily provide, such as your name, email address, phone number, company name, or other identifying information submitted through forms, account registration, or communications with us.
Information automatically collected when you interact with our website or platform, such as IP address, browser type, referring/exit pages, device identifiers, time zone, and pages viewed. We use this data to understand user behavior, monitor site performance, and improve functionality.
If you make a purchase, we may collect billing details such as your name, billing address, and limited payment information. All payment transactions are securely processed through trusted third-party payment processors. We do not store full credit card or banking information.
STRIPE: https://stripe.com/privacy
INTUIT: https://www.intuit.com/privacy/
PAYPAL: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
SQUARE: https://squareup.com/us/en/legal/general/privacy-no-account
If you choose to log in or connect with us through a social media account (e.g., Google, Facebook, LinkedIn), we may collect associated profile data such as your name, username, profile photo, email address, and contact list—depending on your privacy settings on those platforms.
When you use our services through a mobile application, we may collect certain information to support core features and improve functionality. This may include technical data such as your device type, operating system (e.g., iOS or Android), device ID, language settings, and crash logs. We may also collect usage data, such as which screens you visit, how often you log in, and interaction patterns.
All information collected via the mobile app is used in accordance with this Privacy Policy and may be shared with trusted service providers to ensure performance and reliability.
We may also collect other information you voluntarily submit, such as survey responses, support requests, file uploads, testimonials, or information related to events, webinars, or customer service interactions.
We use your information to operate our services, respond to your requests, and improve your experience. Your data helps us deliver a secure, reliable, and personalized platform tailored to your needs.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
If You decide to register
through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that
is already associated with Your Third-Party Social Media Service's account,
such as Your name, Your email address, Your activities or Your contact list associated with that
account.
You may also have the option of
sharing additional information with the Company through Your Third-Party Social
Media Service's
account. If You choose to provide such information and Personal Data, during
registration or otherwise, You are giving the Company
permission to use, share, and store it in a manner consistent with this Privacy
Policy.
We use personal data to deliver and improve our services, communicate with users, fulfill legal or contractual obligations, and personalize user experiences. This includes providing access to our platform, managing accounts, sending updates or promotions, and optimizing performance and marketing efforts.
How We Use Cookies: We use cookies and similar tracking technologies—such as web beacons, tags, and scripts—to understand how users interact with our website, improve functionality, enhance user experience, and deliver relevant content. These technologies help us remember your preferences, authenticate your access, monitor site performance, and personalize advertising. Cookies may be session-based (deleted when you close your browser) or persistent (stored on your device). Some cookies are essential to site operation, while others are used for analytics or targeted advertising through trusted third-party partners. You can manage your cookie preferences through your browser settings at any time. For more details, please review our full Cookies Policy.
We may integrate with third-party platforms and advertising services, including Google, Facebook, TikTok, LinkedIn, Instagram, and Pinterest, to improve user experience, support marketing efforts, and analyze site traffic. These integrations may use cookies, pixels, and tracking technologies to collect data about your interactions with our website or advertisements.
We use services like Google Analytics, Google Ads, and Google Display Network to track site usage, measure ad effectiveness, and retarget users across the web. These services may use first-party cookies (e.g., Google Analytics) and third-party cookies (e.g., DoubleClick) to gather demographic data and user behavior insights.
We use Facebook Pixel and Facebook Ads to retarget users, measure ad engagement, and build custom audiences based on user behavior.
We may also use advertising and analytics services provided by TikTok, Instagram, LinkedIn, and Pinterest for remarketing, audience segmentation, and campaign optimization. These platforms may use cookies and device identifiers to track interactions and serve relevant ads.
We collect visitor information through both voluntary submissions (like contact forms) and automated methods (such as IP addresses and browser data) to support our services and improve your experience. We safeguard this data using encryption, secure access controls, and other industry-standard security practices. Access is limited to authorized personnel and trusted service providers, and while no system is completely secure, we take reasonable steps to protect your information from unauthorized access, misuse, or loss.
We do not sell your personal information to third parties. Any data shared is limited to what is necessary to perform the contracted services and is handled in accordance with this Privacy Policy.
We limit the sharing of your personal data to trusted third parties and only as necessary to deliver our services, process transactions, enhance user experiences, and comply with legal or business obligations. We do not sell personal data. When we share information, it is done under strict confidentiality and in accordance with this Privacy Policy. These service providers include:
Use of White-Labeled CRM Services and Third-Party Infrastructure
PipelignIQ is powered by a third-party, white-labeled Customer Relationship Management (CRM) platform designed to deliver automation, marketing, and communication services. While the platform is branded and customized for PipelignIQ, core infrastructure, hosting, and functionality are provided by an external service provider.
By using our Services, you acknowledge and agree that:
To the fullest extent permitted by law, PipelignIQ disclaims liability for any damages or losses arising from:
If you are accessing our website or services from outside the United States, please be aware that your personal information will be transferred to, processed, and stored on servers located in the United States of America. This includes data shared through our website, CRM system, payment processors, or any other integrated service providers.
By using our services and providing your information, you acknowledge and consent to this international transfer and understand that:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
We may use and process your personal data when it is reasonably necessary to achieve our legitimate business interests, including but not limited to:.
We may use your personal data—or allow selected third-party service providers to use it—based on your explicit consent to our collection, use, and sharing practices. This includes uses such as marketing communications, personalized content, or integrated service features.
You may withdraw your consent at any time by contacting us at [email protected] or by adjusting your preferences through available account settings or unsubscribe links. Please note that withdrawing consent may affect certain functionality or features of our website or services that rely on that data.
We strongly advise against transmitting sensitive personal information—such as Social Security numbers, financial account details, or health data—through unsecure channels like email, chat, or unencrypted web forms. We do not knowingly collect or store sensitive data through these methods, and any such transmission is at your own risk.
Our website and services are not intended for use by children under the age of 13, and we do not knowingly collect, solicit, or store personal information from anyone under 13 years of age. If you are under 13, please do not submit any personal information to us through the website or any of our services.
If we become aware that we have collected personal data from a child under 13 without verified parental consent, we will take immediate steps to delete that information from our systems. If you believe we may have inadvertently collected information from a child, please contact us at [email protected].
[We are committed to upholding the principles of Fair Information Practices, which form the foundation of responsible data privacy in the United States. This means we aim to provide clear notice about how we collect and use your information, give you choices over certain types of data use (such as marketing), offer reasonable access to your personal information, and maintain strong safeguards to protect your data. We also take accountability seriously and strive to address any privacy concerns in a timely and transparent manner.
We support and uphold the Individual Redress Principle, which ensures that individuals have the right to take legal action if their personal data is misused or mishandled. We recognize that users must have enforceable rights against data collectors and processors who fail to adhere to privacy laws or this Privacy Policy.
Our website may contain links to third-party websites or services that are not operated or controlled by PipelignIQ. We are not responsible for the content, privacy practices, or security of any linked websites. We strongly encourage you to review the privacy policies of any third-party sites you visit, as their terms and data handling practices may differ from ours.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings. When we make changes, we will revise the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. In the event of material changes, we may also provide additional notice (such as through email or a notice on our website) before the changes take effect.
Your continued use of our website and services after any updates constitutes your acceptance of the revised Privacy Policy.
[We comply with the CAN-SPAM Act, which sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to opt out of future emails, and outlines penalties for violations. We only send marketing emails to users who have opted in or with whom we have an existing relationship. All of our emails include a clear option to unsubscribe, and we honor all opt-out requests promptly.
The California Consumer Privacy Act (CCPA) is a data privacy law that gives California residents more control over the personal information that businesses collect about them. It went into effect on January 1, 2020, and was later expanded by the California Privacy Rights Act (CPRA), which became fully effective in 2023.
California residents may request access to or deletion of the following data:
[If you have any questions about this Privacy Policy, You can contact us: by email: [email protected]