Pipelign™ Privacy Policy

Interpretation and Definitions

The words with initial capital letters have the meanings defined below, applying whether used in singular or plural form.

• Account means a unique account created for you to access our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with Shanrock LLC.
• Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Shanrock LLC, Clermont, Florida 34711.
• Cookies are small files placed on your device containing browsing details.
• Country refers to: Florida, United States.
• Device means any computer, cellphone, tablet, or similar device accessing the Service.
• Personal Data is any information relating to an identified or identifiable individual.
• Service refers to the Pipelign™ platform and Website at https://www.pipeligniq.com.
• Service Provider means third-party companies or individuals who process data on our behalf.
• Usage Data refers to automatically collected data generated by Service use or infrastructure (e.g., page visit duration).
• You means the individual or legal entity accessing or using the Service.

Core AI Technology Disclosures

We use AI-powered tools to enhance your experience, automate support, personalize services, and streamline operations (e.g., AI chatbots, voice assistants, predictive automations).

• AI vs. Human Distinction: We clearly indicate when you are interacting with an AI system. You may request human assistance at any time.
• AI Usage Disclosure: AI features include chatbots, voice assistants, content generation, and data insights. All AI interactions follow this Privacy Policy.
• No Professional Advice Disclaimer: AI-generated content is for general informational purposes only and is not legal, financial, medical, or professional advice. Consult qualified experts for critical decisions.
• Accuracy Limitations: AI responses may be inaccurate or outdated. Verify important information independently.
• Content Ownership: AI-generated content is owned by Pipelign™. You may use it for personal or internal business purposes but may not resell or misrepresent it without permission.
• Data Usage for Training: We may analyze interactions to improve AI performance but do not use personal data to train proprietary models outside this policy.
• User Responsibilities: Do not misuse AI features for unlawful or harmful purposes.
• BOT Disclosure: Some interactions use automated bots. We disclose this when applicable and offer human transfer options.
• AI Agent Opt-Out and Human Assistance: Request transfer to a live representative anytime via the interface or at [email protected].

Limitation of Liability (AI): To the fullest extent permitted by law, we disclaim liability for decisions or actions based on AI-generated content, errors, or omissions.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data (voluntarily provided):

• Email address
• First and last name
• Phone number
• Address, city, state, province, zip/postal code
• Company name and business details
• Account login credentials
• Support requests, survey responses, testimonials, or file uploads

Usage Data (automatically collected):

• IP address
• Browser type and version
• Device type, operating system, unique device identifiers
• Pages visited, time spent, clickstream data
• Referral/exit pages and diagnostic information
• Mobile app data (if applicable)

Financial Data: Billing details (processed securely by third parties; we do not store full card information).

Social Networking Data: Profile data from Google, Facebook, LinkedIn, etc., consistent with your platform settings.

Use of Your Personal Data

We use your data for:

• Creating and managing user accounts
• Delivering requested services and processing transactions
• Customer support and responding to inquiries
• Personalizing experiences and improving the platform
• Marketing and promotions (with opt-out rights)
• Legal compliance and security

Cookies and Tracking Technologies

We use cookies and similar technologies for essential functionality, analytics, and marketing. See our Cookie Policy for full details.

Third-Party Integrations and Service Providers

We share data only as necessary with trusted providers. We do not sell your personal information.

Examples include hosting, payment processors (Stripe, etc.), analytics (Google), and marketing platforms (Facebook, TikTok, LinkedIn).

International Data Transfers

Data is processed in the United States. By using the Service, you consent to this transfer. We use reasonable safeguards.

Retention of Your Personal Data

We retain data only as long as necessary for the purposes outlined, legal compliance, or security.

Children’s Privacy (COPPA)

Our Service is not intended for children under 13. We do not knowingly collect data from children under 13.

Your Privacy Rights

You may request access, correction, deletion, or opt-out of certain processing. California residents have additional CCPA/CPRA rights. Submit requests to [email protected].

Security • Changes to This Policy • Third-Party Links

We implement reasonable security measures. We may update this policy and will notify you of material changes. We are not responsible for third-party websites.